FT Live Attendee Terms and Conditions

Please read this carefully because it sets out the terms of a legally binding agreement between you and FT. By booking to attend any Event, you confirm that you have read and agree to these terms. 

References in these terms to “FT” are to the Financial Times company as set out under “FT contracting entity” in section G, below. 

Sections

A. Booking for Events
B. Attending Physical Events
C. Attending Digital Events
D. Use of Your Details
E. Terms for Speakers 
F. Limitations on FT’s Liability 
G. General Legal Provisions
H. Video on Demand Terms

A. Bookings for Events

Placing bookings 

1. The following terms apply whether you are booking to attend an Event in person (“Physical Event”) or online (“Digital Event”). Some Events can be attended as either a Physical Event or a Digital Event. Individuals who attend (or register to attend) any Event are referred to in these terms as “Attendees”. 

2. On booking (or, for group bookings, on registration), you must provide FT with accurate, complete registration information and it is your responsibility to update FT with any changes to that information. FT is entitled to rely on any information you provide to us.

3. Each registration is for a single user only. The email address that you provide on booking and/or registration must correspond to a named email account and not a generic or shared email account. Attendees must be over the age of 18.

Confirmation of bookings

4. All bookings are subject to availability and acceptance by FT, which will be confirmed in writing (including by email) after FT has received the completed registration form (or, for group bookings, the initial booking form), the related fees if required (the “Fees”), and anything else that FT may require. 

5. Upon FT's written confirmation to you of its acceptance of your booking for a place at an Event there will be a legally binding contract between FT and you to which these terms apply.

6. FT reserves the right to refuse to accept any booking in its absolute discretion.

Digital Services

7. Your email address will comprise your ID (“ID”) for logging in to any Digital Services, where “Digital Services” means (a) any digital networking app or other tools provided for use at any Physical Event; and/or (b) any website or app used to host a Digital Event or to provide Community Features (as defined in Section C below) for a Digital Event.

8. You are responsible for all use of any Digital Services made by you or anyone else using your ID and for preventing unauthorised use of your ID. In particular, where we provide you with a unique link for logging in to any Digital Services, you should ensure that this is not shared with anyone else, as it will be tied to your ID.

9. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID or any payment information, you must notify FT immediately by emailing us at ftlive@ft.com. 

Fees

10. Fees for each Event are correct at the time of publication. FT reserves the right to change the Fees at any time but changes will not affect registrations which have already been confirmed by FT. The Fees are payable at the same time as you submit your booking (and in any event must be paid before the earlier of the date: i) you receive your event passes and/or logins for the Event  and ii) the Event),  by payment card or bank transfer. Should you require an invoice, you must request this promptly in order to meet the above payment dates. You acknowledge that FT cannot guarantee places held on a provisional basis and that places may sell out. Fees shall be paid in full without any set-off, counterclaim, deduction or withholding (other than as may be required by law).

11. The Fees do not include travel to or from the Event or any accommodation costs incurred.

12. Under VAT regulations, Attendees from all countries are required to pay VAT at the applicable rate on all Events taking place in the United Kingdom. For Events in other countries, Attendees are required to pay any VAT, excise duty or other sales tax which is applicable.

Changes, Cancellations and Postponements

13. Whilst our programmes are correct at the time of going to press, in certain circumstances, it may be necessary for FT to alter the content, format, speakers, venue or timing of an Event. All Attendees will be notified of such changes prior to the Event.

14. If you cannot attend an Event for which you have registered, please contact FT as soon as possible (and in any event no later than 24 hours before the Event) at ftlive@ft.com or Delegate Services Department, Financial Times Live, Bracken House, 1 Friday Street, London EC4M 9BT, United Kingdom. FT may, at our absolute discretion, allow a substitute to attend the Event in your place (provided that FT has received the details of that substitute in advance) or allow you to redeem the amount of any paid Fees against the next available Event.

15. If You notify us that You wish to cancel your attendance at a Physical Event for which a Fee is payable, then unless the Fees are being redeemed against the next available event as set out in point 14 above, cancellation charges will apply as follows (please note that refunds may take up to 14 working days):

Physical Events:

The refund will be distributed in the same form as the original payment was received (e.g. credit card payment will refund to the same credit card account number), or, if the request for a refund is made 8 weeks or more after your payment, via wire transfer.

16. All Fees for Digital Events are non-refundable, except the circumstances described in paragraph 17 below. 

17. FT may in exceptional circumstances need to postpone or cancel an Event, and we will notify you as soon as reasonably practicable of any such postponement or cancellation. If an Event is cancelled, or if an Event is postponed and you cannot attend the rearranged date, we will either  mutually agree with you to transfer the Fees to an alternative Event booking or  refund any Fees you have paid in advance within 8 weeks (using the original payment method used to pay for the booking or via wire transfer  to such other bank account for which details you will provide to us on our request) . You agree that FT’s liability to you will be limited to the amount of the Fees you have paid and FT will not be liable to you for any expenditure, damage or loss incurred by you as a result of the cancellation or postponement.

18. FT reserves the right to cancel your attendance at the Event and retain any Fees received in respect of your proposed Event attendance if you (or any of the shareholders or directors of the legal entity which you represent) become(s) subject to any Sanction, or continuation of these terms would (in the reasonable opinion of FT) expose FT or any of its affiliated companies to any Sanction, where “Sanction” means any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom, Hong Kong or United States of America.

19. FT may amend or cancel a booking at any time, including (without limitation) if maximum booking numbers (whether limited by person or by company) have been exceeded or if your payment method has been declined. If there is a material change to, or cancellation of, your booking, FT will notify you as soon as reasonably practicable of such amendment or cancellation and FT will refund any Fees you have paid. FT will not be responsible for any costs or expenses you have incurred on the booking in excess of the Fees you have paid. Section F (“Limitations on FT’s Liability”) applies to this paragraph.

B. Attending Physical Events  

Your attendance at the Event

1. Please advise us of any special access or dietary requirements at the time of making your booking for any Physical Event.

2. FT reserves the right, without any liability, to refuse you admission or eject you from any Physical Event for failure to comply with these Terms; or if in FT’s opinion you represent a security risk, nuisance or annoyance to the running of the Event. You agree that you will comply with any  policies (including regarding health and safety) applicable at the venue.

3. You are responsible for arranging your own appropriate insurance cover in connection with your attendance at any Physical Event. To the maximum extent permitted by law, FT will not be liable for any kind of loss or damage to you or your personal property, unless caused by our negligence.

4. Materials distributed by or on behalf of FT at a Physical Event may not be reproduced without FT’s permission and are for your personal use only. 

Filming, photographs, livestreams and recordings

5. Except as otherwise instructed at a Physical Event (for example, where sessions are stated to take place under the Chatham House Rule), you are permitted to make video or audio recordings  of up to 20 seconds duration each and to take photographs at any Physical Event, in each case for your own personal use. You must not make video or audio recordings which are longer than 20 seconds in duration or livestream an Event or any session within an Event, or use any recordings or photographs or livestreams from an Event for commercial purposes, unless expressly permitted by FT.

6. You acknowledge that any Physical Event or part of it may be filmed by audio, visual, audio-visual or electronic means or photographed, including photographs of individual Attendees or groups of Attendees. You agree to permit FT, or any third party licensed by FT, to use and distribute such footage and photographs, which may feature images of you, in all or any media (including social media) whether now known or hereafter to be invented throughout the world in perpetuity for the purposes of advertising, publicity, reporting and otherwise in relation to the exploitation of such recordings and photographs. Please inform the photographer if you do not wish to be included in any individual or group photographs.

C. Attending Digital Events

Your access to the Event

1. The Digital Event is a web-based event which can be accessed through desktop or mobile devices using the link provided in the confirmation email sent to You. The Digital Event can be accessed live or for a limited time after the Event has taken place. 

2. You are solely responsible for ensuring that you have the necessary desktop or mobile equipment and internet connection for accessing the Digital Event. 

3. FT reserves the right, without any liability, to refuse you access or eject you from the Digital Event for failure to comply with these Terms; or if in FT’s opinion your attendance would be in breach of applicable laws or you represent a security risk, nuisance or annoyance to the running of the Digital Event.

4. You are not permitted to make your own video or audio recordings of the Digital Event, or use any photographs or screenshots of the Digital Event for commercial purposes, unless expressly permitted by FT. 

5. Materials distributed by or on behalf of FT in connection with a Digital Event may not be reproduced without FT’s permission and are for your personal use only.

Attendee Content and Community Features 

6. A Digital Event may include features allowing Attendees to post questions, comments, messages and other content (together, “Attendee Content”). 

7. The Digital Event may allow all or some Attendees to access additional networking features (“Community Features”) that enable them to directly contact other Attendees who have access to the same features. 

8. Attendee Content may comprise either: 

• (a) Attendee Content that is visible to any Attendee who accesses the Digital Event or any particular session within the Digital Event (“Public Content”); 
• (b) Attendee Content that is visible only to any Attendee with access to the Community Features in which it is posted (“Community Content”); or 
• (c) Attendee Content that is visible only to the individual Attendee or Attendees to which it is addressed, using any private messaging functionality within the Digital Event (“Private Content”). 

9. You must not post, link to or otherwise publish any Attendee Content that: 

• is not your own original work or which breaches confidentiality or infringes the copyright or other rights of any third party; 
• contains any form of advertising or promotion for goods and services or any spam or other form of unsolicited communication; 
• contains any recommendation to buy or not buy a particular share or other investment or which contain confidential information of another party or which otherwise have the purpose of affecting the price or value of any share or other investment; 
• is threatening, offensive, libellous, indecent or otherwise unlawful; 
• is discriminatory in nature for example, comments which make attacks on the grounds of race, religion, sex, gender, sexual orientation, disability or age; 
• personally attacks any Event speaker or any other individual participating in the Event; 
• contains software viruses, files or code designed to interrupt, destroy or limit the functionality of the Site, the Digital Event or any computer software or equipment.

10. You acknowledge that FT cannot control the Attendee Content posted by others. So we cannot therefore guarantee the accuracy, integrity or quality of any Attendee Content. Some users may not behave properly and may post Attendee Content that is misleading, untrue or offensive.

11. FT reserves the right to monitor or review any Public Content or Community Content, though it is not possible for us to fully monitor all Public Content or Community Content. FT also reserves the right to access and review any Private Content in respect of which any complaint is made by its recipient. FT may remove any Attendee Content that is potentially in breach of these terms. We may also ban an Attendee from posting any further Attendee Content or eject them from the Digital Event.

12. If you post any Public Content, you are granting FT a right (but not an obligation) unlimited in time to publish, re-use, archive, modify, delete or commercially exploit that Public Content in whole or in part as we see fit, without any requirement to pay you for this and with or without attribution or notice to you. This means that you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free licence to use any Public Content you publish in whole or in part in any manner and for any purpose whatsoever and without further obligation to you. You also waive any moral rights that you may have in regard to the Public Content.

D. Use of Your Details 

1. All information received by us from your use of our Digital Services or your attendance at any Event will be used by FT in accordance with our privacy policy. Please read this for details of how we may process your personal data. In particular, FT may contact you as required for the organisation and administration of the Digital Services or any Event.

2. If you provide FT with an email address that will result in any messages FT may send you being sent to you via a network or device operated or owned by a third party (e.g. your employer or colleague) then you promise that you are entitled to receive those messages. You also agree that FT may stop sending messages to you without notifying you.

3. Where an Event is stated (in the booking process of that Event) to have an “Attendee List”, this means that the names, job titles and organisations of all registered Attendees at that Event will be included on a list that is provided to speakers, sponsoring companies and (for Physical Events) other Attendees at the Event. You can opt out of being included in the Attendee List by emailing ftlive@ft.com. 

4. For Digital Events, the Attendee List is not made available to Attendees (other than speakers and sponsoring companies, as set out in paragraph 3 above). However, your details may be available to other Attendees if you post Attendee Content or make use of Community Features, as those terms are defined under “Attendee Content and Community Features” in section C above. 

5. Attendees and any individuals who sign up for a list of organisations who will be at an event must not use the Attendee List and/or the list of the attending organisations, for their own promotional and marketing purposes, for example by using the Attendee List for sending any form of unsolicited communications to other Attendees. 

6. FT will only contact you for marketing purposes, and will only pass on your contact details to sponsors for marketing purposes, to the extent that you agree to this (for example, during the booking process for your account or for any Event).

E. Terms for Speakers 

1. If you are a speaker or moderator at any Event, you acknowledge that any or all of the following may apply to your involvement in the Event: 

• You may be recorded (video and/or audio) and/or photographed during the course of your contribution to the Event, and FT may make such recordings or photographs publicly available at FT’s discretion; 
• FT may share your contact details with other Speakers and/or sponsors for the Event, for purposes relating to your participation in the Event; 
• FT may mention you on our social media channels, with or without your photograph; 
• You will provide FT with your materials (including any amendments to your materials reasonably requested by the FT) for the Event (including your headshot) before any deadline communicated by FT to you;

If you have any concerns about any of the above, please speak to your FT contact for the Event. 

2. If you are a speaker or moderator at any Digital Event, it is your responsibility to ensure you have the necessary software, equipment and internet access to participate in the Digital Event. Details will be provided of who to contact if you encounter any technical difficulties before or during your participation in the Digital Event. 

3. You confirm that your contribution to the Event will comprise your own original content and that you will either own, or have permission to use, any materials you use, distribute or display at the Event (for example, any slides, handouts or other presentation materials) or which you permit FT to use, distribute or display on your behalf in relation to the Event.  

4. You grant, and you confirm that you have the permission to grant, FT to use (at its option) your organisation’s branding or logo in our marketing materials for an Event at which you are a Speaker.  

F. Limitations on FT’s Liability

Event content

1. In these terms, “Event Content” means any content communicated, supplied, displayed or otherwise made available by us, or by any speakers, at or in connection with any Event. This includes, but is not limited to, any presentations, handouts, slides or audiovisual materials. 

2. Event Content is only for your general information and entertainment purposes and is not intended to address your particular requirements. In particular, Event Content does not constitute any form of advice, recommendation, representation, endorsement or arrangement by FT or by any speaker. It is not intended to be and should not be relied upon by you in making (or refraining from making) any specific investment, purchase, sale or other decisions. Appropriate independent advice should be obtained before making any such decision, such as from a qualified financial adviser.

3. Views expressed by speakers are their own and FT and the speakers disclaim all liability for advice given or views expressed during an Event. 

4. Any agreements, transactions or other arrangements made between you and any other Attendee at any Event (or any other user of any Digital Services) are at your own responsibility and entered into at your own risk.

What we promise

5. FT promises to develop and operate any Events and any Digital Services with reasonable skill and care and in accordance with good industry practice and all applicable laws.

What we do not promise

6. FT does not provide any other promises or warranties about any Events, Digital Services or Event Content. Digital Services and Event Content are provided on an “as is” and “as available” basis. This means that FT does not make any promises in respect of any Events or Digital Services or the services and functions available at, on or through any Events or Digital Services or of the quality, completeness or accuracy of any Event Content other than as expressly stated above.

7. The above disclaimers apply equally to your use of any Digital Services and your attendance at any Events. Without limiting the above, FT is not liable for matters beyond its reasonable control. FT does not control third party communications networks (including your internet service provider), the internet, acts of god or the acts of third parties.

Our financial responsibility to you

8. You agree that if we are in breach of these terms, we will only be responsible to you for any damages that you incur arising out of your attendance at any Events or your use of any Digital Services or Event Content (to the extent that FT’s liability is not otherwise excluded by this section F) as follows:

• If you incur any loss as a result of attending any Events or using any Digital Services or Event Content outside the scope of these terms, FT accepts no responsibility (liability) to you for this.
• You will be responsible for all claims, liabilities, damages, cost and expenses suffered or incurred as a result of your breach of these terms.
• FT will only be responsible for loss or damage you suffer which is the reasonably foreseeable result of FT’s breach of a legal duty of care owed to you, but in no event shall the liability of the FT or its affiliates exceed the amount, if any, paid by you to the FT for the particular Event or Digital Services.
• FT will not be responsible to you for any loss or damage suffered by your business, such as lost data, lost profits or any business interruption or any indirect or consequential loss.

9. The limitations of liability in this section F apply for the benefit of FT, its affiliates, including those listed in the section headed “FT contracting entity” below, and all of their respective officers, directors, employees, agents or any company who we transfer our rights and obligations to in accordance with these terms.

10. FT’s liability will not be limited in the case of death or personal injury directly caused by FT’s negligence or for any other matters in those countries where it is unlawful for FT to seek to limit such liability.

G. General Legal Provisions 

FT contracting entity 

1. By booking for any Digital Event, you are entering into a contract with The Financial Times Limited (company number 00227590 registered in England and Wales, with registered office Bracken House, 1 Friday Street, London, EC4M 9BT, United Kingdom). 

2. If you book to attend a Physical Event, the FT contracting party depends on where the Physical Event takes place, as follows:  

• Americas: F.T. Publications, Inc, whose principal place of business is at 330 Hudson Street, 8th Floor, New York, NY 10013, USA.
• Japan or South Korea: The Financial Times (Japan) Limited, whose principal place of business is at 10F Nihon Keizai Shimbunsha Tokyo Honsha Building, 1-3-7 Otemachi, Chiyoda-ku, Tokyo, 100-8066, Japan.
• Singapore: The Financial Times (Singapore) Pte Limited, whose principal place of business is at #06-02, 60 Anson Road, Singapore 079914.
• Asia (other than Japan, South Korea or Singapore) or Oceania: The Financial Times (H.K.) Limited, whose principal place of business is at 18/F Nan Fung Tower, 88 Connaught Road, Central, Hong Kong.
• Anywhere else in the world: The Financial Times Limited (company number 00227590 registered in England and Wales, with registered office Bracken House, 1 Friday Street, London, EC4M 9BT, United Kingdom).

3. If you book to attend a Fixed Income Event listed below (“Fixed Income Events”), the FT contracting party is as follows:

• ABS East, Private Credit Connect: East, Private Credit Connect: London, SRT Symposium, US Risk Transfer, Global ABS, ABS Asia: Invisso US LLC (incorporated in Delaware under company number 7340952, whose principal place of business is at 330 Hudson Street, 8th Floor, New York, NY 10013, USA).
• The Central & Eastern European Forum, the CEE Securitization Summit, Asian Covered Bond Road Show, Global Borrowers, The Covered Bonds Congress: Invisso Ltd (company number 15111775, registered in England and Wales, with registered office Bracken House, 1 Friday Street, London, EC4M 9BT).

Other

3. These terms contain the entire agreement between you and FT.

4. If any provision of these terms is held to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision will be severed and the remainder of the provisions will continue in full force and effect as if the terms had been executed with the invalid, illegal or unenforceable provision omitted.

5. Any express or implied waiver to perform any obligations under these terms will not prevent the subsequent enforcement of them.

6. A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms.

7. These terms will be governed by English law and you irrevocably submit to the exclusive jurisdiction of the English courts. Nothing in this clause will limit FT's right to take proceedings against you in any other court of competent jurisdiction.

8. If you have any questions about these Terms & Conditions, please contact ftlive@ft.com.

Changes to these terms

9. These terms were published on 2025/03/28 and apply until these terms are superseded by a new version.

10. FT may update these terms for legal or regulatory reasons, or to reflect changes in our services or business practices. We will provide notice of any significant changes in this section of our terms. You should regularly check this section to see if any changes have been made.

H. Video on Demand Terms 

1. The following terms in this section H apply, in addition, only where you are purchasing a standalone video on demand package (“VOD”).

2. References in these terms to an Event or Digital Event or Digital Services will be deemed to include references to VOD.

3. Paragraphs 14 and 15 of section A will not apply to VOD. For the avoidance of doubt, all Fees for VOD are non-refundable, except in the circumstances described in paragraph 17 of section A.

4. Unless terminated or cancelled earlier in accordance with these terms, your access to VOD will end at either the expiry of the access period specified to you at the time of your purchase or, if no period is specified, 90 days after the last day of the Event(s) that is the subject of the VOD.

5. Where we decide, in our discretion, to enable sharing of VOD, you agree that:

• (a) any use or sharing of the VOD by you is: i) for your own personal use or ii) for educational instruction for a non-commercial purpose in which case you will accompany such use with a sufficient acknowledgement; and
• (b) You will not sell or otherwise commercially exploit the VOD.

I. Fixed Income Events

1.  The following terms in this section I apply for Fixed Income Events only.

2. All information received by us from your use of our Digital Services or your attendance at any  Fixed Income Event will be used by FT in accordance with our privacy policy.

3.  The registration details of each Attendee must be registered (whether in their personal capacity, or as a representative of a company or other legal entity) with us not less than two business days before the start of the Event. We reserve the right to exclude from any Event any individual whose name does not appear on our register of Attendees at the start of the Event.

4. If you register for an Event as a representative of a company or other organisation you confirm that you have authority to agree to these Terms on their behalf and you shall ensure their Attendee(s) are made aware of these Terms.

5. Where an Event requires an event pass to enable entry, you may be required to provide evidence of your identity for your pass to be issued to you. Attendees must keep their event pass on their person at all times during their attendance at the Event and FT reserves the right to refuse entry to or eject Attendees who fail to produce a pass when requested.

6. If your Event pass is lost, misplaced, stolen or forgotten a replacement Event pass will only be issued to you at the sole discretion of the FT and may be subject to purchase at the prevailing on- site Attendee rate.

7. All Event passes are the property of the FT and must be returned to the FT upon request. Attendees found wearing falsified Event passes and/or sharing or swapping Event passes may be required to leave the Event.

8. Unless otherwise agreed in writing by the FT, Attendees are only permitted to conduct business within a designated exhibit space at the Event. Attendees observed conducting business in public spaces or in other companies’ exhibition spaces may be required to leave the Event.

9. FT may offer Attendees the opportunity to attend an ancillary event (“Ancillary Event”), in which case specific ancillary terms may apply (“Ancillary Terms”). Such Ancillary Terms shall be contained in the materials provided to you when you register to attend an Ancillary Event and shall apply in addition to these Terms. If there is any inconsistency between these Terms and any applicable Ancillary Terms, the Ancillary Terms shall take precedence in relation to the Ancillary Events.